Covid-19 update

Mar 23, 2020 | News

Current Situation:

Dales continues to manufacture and deliver its construction products across the UK.


Opening hours:

Our factory is working and will be open, as follows:

Mon to Fri:
7:00am – 1:00pm: Open to accept deliveries
1:00pm – 1:30pm: Closed to deliveries
1:30pm – 4:00pm Open to accept deliveries



The following staff can be contacted directly on the following numbers:

Karl Prosser – Managing Director – 07941 252322

Colin Dales – Commercial Director – 07970 281349

Andy Purdy – Operations Director – 07812 213847

Gary Daubney – Transport Manager – 07741 480460

Kathryn Prosser – Company Secretary – 07969 962990

Nicola Chambers – Accountant – 07812 117360

Tom Strickland – Technical Director – 07773 028063

Mike Garrett – Snr Estimator – 07790 590072

Andy Hampton – Snr Project Manager – 0115 989 8765

James Dooling – Snr Project Manager – 07425 608303

Murray Wetton – Project Manager – 0115 989 8768

Ed Peach – Project Manager – 0115 989 8769

Main Switchboard – Unmanned – 0115 930 1521


Decision to remain open:

The decision to remain open is based up the government’s advice to the construction & manufacturing sector that: “Its important that we make sure that construction and manufacturing can continue…”* We continue to monitor and will follow further Government instructions and advice.


Deliveries are affected:

Some scheduled deliveries are being affected. We aim to contact customers by email where a delivery date is changed.


Covid-19 Precautions (Protecting our staff):

Deliveries may be affected because in order to continue manufacturing, it has been necessary to introduce a split-shift system that requires no-contact between each shift and a post-shift cleaning regime. The split-shift and cleaning regime reduces the time available for manufacture and when combined with home-working for our production processing staff has reduced our production capacity, which will increase lead times. Only a very small number of our staff have been furloughed.


Contacting Dales:

Dales will continue to review this decision in line with government advice: Please continue to monitor our website for our latest response.


* Michael Gove, Minister for the Cabinet Office on BBC News on 24 March 2020: See also


Dales will continue to review this decision in line with the latest government rules and instructions.

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